CMSC434 Fall 2016 Course Syllabus


Overview

This is the only course in the undergrad computer science catalog with the word human in its title. This word is not insignificant. In this course we will reposition ourselves to think about computer science not just in terms of algorithmic performance and technical sophistication but in terms of how technology can be perceived, used, and adopted by people. By placing humans at the center of our design focus rather than technology, our concerns shift in interesting and, hopefully, illuminating ways. For example, there are many ways to design and build a user-facing application—how do we know which path is the right one? What methods and guidelines can we apply to maximize our chances that our design is the most useful, usable, and enjoyable? In this class, you will learn to ideate, critique, prototype, evaluate, design and refine interactions, interfaces and applications for people.

The syllabus is a living document and may change throughout the semester (though not significantly).

What You Can Expect from Me

You can expect that:
  • I will try to challenge you in this class: your thinking, your approach to design, your view of CS.
  • I will try my best to make my lectures engaging and to make the best use of class time through teacher-student interactions, discussions, and other activities.
  • I care about my students and I will do my best to help them succeed.

What I Expect from You

I am expecting that:
  • You come prepared to each class (e.g., materials read, homework done)
  • You contribute to the classroom environment by offering your own insights and perspectives on topics
  • You are willing to put in the work this semester, which is necessary to realize the full potential of this class

Aims

The general aims of this course are to:
  1. Develop an appreciation for the theory and methods of design and human-computer interaction
  2. Develop skills in the use and application of a variety of design methods, specifically those applicable to user-centered design
  3. Improve individual and collaborative skills in design-based problem solving and critical thinking

Objectives

On the successful completion of this course, you should be able to:
  1. Given a problem setting, critically discuss the appropriateness of potential design methodologies such as contextual design, scenario-based design, participatory design, etc.
  2. Describe the issues and challenges to achieving a human-centered design process
  3. Gather useful information about users and activities through observation or systematic inquiry
  4. Use, adapt and extend classic design standards, guidelines, and patterns
  5. Employ selected design methods at a basic level of competence: affinity diagrams, card sorting, scenarios of use, personas, storyboarding, sketching, and usability evaluation
  6. Understand and use basic UI frameworks and toolkits for mobile devices and the web
  7. Create an interactive prototype for a small system and plan and perform an evaluation of that prototype

Communication

This course will utilize two main forms of communication: this webpage and UMD Canvas. Although I've setup a course mailing list
(link), a large majority of class-wide communication will take place on Canvas. If you send me or the TA question or comment via email that I think has broader implications/value for the class, I will post it directly to Canvas. So, in most cases, it’s more efficient for you to simply post directly to Canvas. I will obviously not do this for email that is private (or where you specifically ask me not to). This will be my first year using Canvas, so bear with us as we experiment with and learn the new system.

The TA and I will make every effort to respond to your emails and Canvas posts as soon as we can. If we do not respond within 24 hours, feel free to send the email again. Note: it’s unlikely that you will receive an email response from me after 8PM so plan ahead!

Books and Resources

I’m not a huge fan of traditional textbooks. We won’t be using them. Instead, we are going to pull selected readings from a range of HCI and design books. We will also be reading materials that are available online. I will make all readings available via PDF or web links.

Assessment

This is largely a design class. Unlike most other CS classes there is not always a single "correct" design solution. Usually there are many possible designs with different advantages and disadvantages. In this class, you will learn to both design new interfaces and evaluate the pros and cons of the interfaces you (and others in the class) design. Design is typically evaluated in a qualitative manner (e.g., via design critiques) although there is movement towards larger-scale quantitative methods as well (e.g., A/B testing). A significant portion of the grading in this class will be qualitative, including assessments of the end user experience of the system and the quality of your designs, evaluations, and prototypes.

The class will be a more rewarding experience if everyone actively participates. I expect you to come to class prepared to contribute constructively to discussions, ask challenging questions, and participate in in-class activities. Outside of class, you can participate by posting useful or interesting information on the course discussion website or visiting the instructor during office hours to ask questions or give feedback. At the end of the term, you are welcome to submit a 1-2 paragraph personal statement on how you contributed to the class. This statement is entirely optional and is due by the beginning of class on the day of the final project presentations.

Grade Breakdown

Assignment Type
% of Grade
Class Participation & Quizzes
10
Midterm
10
Individual Assignments
35
Team Assignments
45
Overall
100

Extra Credit

There is often Extra Credit in this course, which can be used to bump your grade by a third of a grade point (e.g., from a B+ to an A-). In rare circumstances, based on exceptional class participation and extra credit, grades may be bumped by a half a grade point (e.g., a high B+ to an A).

Late Assignments

If you need to miss a deadline, you should inform the instructor as soon as possible, indicating when you will submit your work. The instructor will try to accommodate your needs. You should use this clause only for extraordinary personal reasons (e.g., personal illness, death in the family, etc.).

The general policy is that late work will be deducted 20% of its total grade per calendar day, starting on the same day it is due. It is at the instructor’s discretion to accept late work and assign late penalties.

Policies and Procedures

UMD expects each student to take full responsibility for their academic work and academic progress. Please see the official UMD Course Related Policies in addition to CMSC434 specifics below.

Class Participation and Classroom Decorum

I expect you to come to each class and participate. Please email me beforehand if you expect to miss class with your reason. I also expect that you come to class on time. Tardy arrivals creates unnecessary distractions and causes problems for in-class activities.

Our classroom is a safe harbor for free expression, discussion and creativity. In order to gain full value from this positive, creative environment, our discussions and in-classroom brainstorms must be conducted respectfully. Antagonism between students will not be tolerated nor will unnecessary classroom disruption.

Laptops / iPads in the Classroom

My hope is that you can use your laptop/iPad in class to, on occasion, augment the materials in class (e.g., by actively searching for additional content that may supplement a discussion point made in the classroom). However, the downside of allowing laptops is that they are a tempting distraction that may pull you away from being present and active participants in the class. If you have your laptop out and I observe that you are involved in activities unrelated to the classroom, you will lose the privilege of classroom laptop usage at my discretion.

Academic Integrity

The short of it is: be inspired, be disciplined, be prepared, and don’t cheat. I really don’t expect that we will have problems with academic integrity. Perhaps the most prominent issue that you will face in this class is plagiarism and proper citation usage. That is, if you use someone else’s words or thoughts in your writing, they must be properly referenced. A foundation of science and scholarship is citation—as Sir Isaac Newton famously uttered: “stand on the shoulder of giants.” I have no problem with you incorporating ideas and perspectives from other authors as long as you cite them. In fact, I encourage it.

Further details from the University of Maryland Teaching Resources Guide: The University of Maryland, College Park has a nationally recognized Code of Academic Integrity, administered by the Student Honor Council (see: http://www.president.umd.edu/policies/docs/III-100A.pdf). This Code sets standards for academic integrity at Maryland for all undergraduate and graduate students. As a student you are responsible for upholding these standards for this course. It is very important for you to be aware of the consequences of cheating, fabrication, facilitation, and plagiarism. For more information on the Code of Academic Integrity or the Student Honor Council, please visit www.shc.umd.edu. Any violation of the University’s policy on Academic Integrity will result in severe penalties, which may range from failing an assignment to failing a course (to other possibly even more severe measures).

Course Evaluation Form

Towards the end of the quarter, you will have an opportunity to fill out a course evaluation form (a CourseEvalUM). As a student, I did not treat these course evaluations as seriously as I should have but, in my defense, I did not fully understand why or how they were being used. So let me explain: using your thoughtful feedback on the CourseEvalUM, I can, first, better assess areas that I need to improve on as an instructor. This is important to me. Second, your feedback will allow me to refine and iterate upon the course material. As you will learn from this course, the process of iteration is intrinsic to the construction of almost any artifact (this course included). Third, the University and my department look to these course evaluations as part of the tenure and promotion process. Thus, if you didn’t like the class—say something. If you did, say something as well. This is one way to have a direct impact on improving a course and the CS department at UMD as a whole. I hope you’ll consider it.

Here’s the official CourseEvalUM text that the University suggests instructors use in their syllabi (it contains more details on the course evaluation process): “Your participation in the evaluation of courses through CourseEvalUM is a responsibility you hold as a student member of our academic community. Your feedback is confidential and important to the improvement of teaching and learning at the University as well as to the tenure and promotion process. CourseEvalUM will be open for you to complete your evaluations starting about two weeks prior to the last day of the term before exams begin. Please go directly to the website (http://www.courseevalum.umd.edu) to complete your evaluations. By completing all of your evaluations each semester, you will have the privilege of accessing online evaluation reports for the thousands of courses for which 70% or more students submitted their evaluations. You can access results at http://www.CourseEvalUM.umd.edu, the same link you use to submit your evaluations. Click View Past Results instead.”

Accommodations for Students with Disabilities

Any student eligible for and requesting reasonable academic accommodations due to a disability is requested to provide, to the instructor in office hours, a letter of accommodation from the Office of Disability Support Services (DSS) within the first two weeks of the semester.
Some aspects of this course, the assignments, the in-class activities, and the way we teach may be modified to facilitate your participation and progress. As soon as you make me aware of your needs, we can work with Disability Support Service (DSS) to help us determine appropriate accommodations. Disability Support Service coordinates services that ensure individuals with disabilities equal access to University of Maryland College Park programs. DSS can be reached at 301-314-7682 and http://www.counseling.umd.edu/DSS/index.html.

Connecting via Social Media (e.g., Facebook, LinkedIn)

Social networks and emerging forms of media offer new opportunities for interacting with teachers. You are welcome to follow me on Twitter (@jonfroehlich) as I use my Twitter account for largely professional reasons (e.g., to post links to research, to post links to inspirational stories/art, and to make announcements about my work). However, I will not accept a Facebook friend request (or LinkedIn request) from a student until the semester has ended and grades have been posted (and even then, this is on a case-by-case basis). I do find it valuable to maintain connections to my students, and these social networks are one great way to do that but only after the semester has ended. I prefer LinkedIn for student and professional connections.